As a coach I make very few requests of my clients but one of them is to come to each call with a topic in mind. But sometimes we can’t just get down to business, as is often the case with my client Dan...

Years ago, I was flying from Boston to Athens for a vacation. The plane pulled back from the jet bridge to begin the long flight, and then it abruptly stopped. And then we sat...

One of the most disarming exchanges I have ever had with a colleague came in the form of a simple question. He had just picked up the phone to answer my call, and I was quick to launch into the first topic of our meeting. But he interrupted me and asked an unexpected question...