But if you want to establish and maintain more meaningful relationships with your clients, colleagues, and companions, then you’ll want to understand the three levels of listening.

Listening with purpose is a fundamental skill of professional mediators and coaches, and the hallmark of a great leader. With awareness and practice, you can master it too!

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“To get to the next level of greatness depends on the quality of the culture, which depends on the quality of our relationships, which depends on the quality of our conversations. Everything happens through conversations!”

Judith E. Glaser, Conversational Intelligence