Conflict is a natural part of any creative process, especially where there are differences of opinion on objectives, investments, or priorities. I like to say that every creative journey involves a series of mediated conversations. Finding a way to productively engage in conflict can be a powerful force for change, because conflict can transform what exists into something better.
Unlike arbitration or litigation, mediation is an effective process for parties to co-design an acceptable and potentially transformational outcome. I offer mediation services and teach conflict engagement skills to executives, entrepreneurs, and design leaders who wish to incorporate creative conflict into the development of innovative products, services, and experiences.
A facilitator’s primary job is to enable all attendees to fully participate by contributing their best thinking.
I am a sought-after facilitator known for building trust-based relationships with both executive and emergent organizational leadership. I have designed and facilitated high-stakes gatherings for executive teams, talent development programs for management consultants, and curricula for graduate design students.
My collaborative approach produces meetings, workshops, and retreats that result in clarity of purpose, constructive participation, and actionable outcomes designed to begin on “Monday morning”.
Thoughtfully structured yet remarkably flexible, these sessions can serve as forums for safely practicing new behaviors and interactions within teams and across organizations, to better engage internal collaborators, outside partners, customers, or clients.
At its core, coaching is about dispelling our personal myths of what’s possible, seeing things from new perspectives, and making space to develop and achieve new goals. My approach to individual and team-based coaching is rooted in the co-active model developed by CTI (Coaches Training Institute) and is based on a personal philosophy of designing with, not for my clients.
This approach has three objectives: to help people access and leverage what they already know, to enable them to use this knowledge to design their own future, and to guide them to do it in a sustainable way.
Coaching is often a valuable complement to Mediation or Facilitation as it helps deepen and scale the change brought forth by these programs.